Terms of service

Last updated: 9 November 2025

Welcome to Cobow Scrubs. These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website and services (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.

1. Use of our site

By using our Site, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us your consent to allow any of your minor dependants to use this Site.

You agree not to use our Site or products for any illegal or unauthorised purpose, and you must not violate any laws in your jurisdiction (including but not limited to copyright laws).

We reserve the right to refuse service to anyone for any reason at any time.

2. Online store terms

You may not use our products or Site for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to the Site and/or services.

3. Accuracy, completeness and timeliness of information

We do our best to ensure the information on this Site is accurate and up to date, but we do not warrant that all information is complete, accurate, or current at all times.

The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk.

We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site.

4. Products and services

Some products or services may be available exclusively online through the Site and may have limited quantities. All descriptions of products, pricing, promotions and availability are subject to change at any time without notice, at our sole discretion.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right to:

• Limit the sales of our products or services to any person, geographic region or jurisdiction;

• Limit quantities of any products or services;

• Discontinue any product at any time.

Any offer for any product or service made on this Site is void where prohibited.

5. Orders, pricing and payment

By placing an order on our Site, you agree that:

• You are responsible for providing current, complete and accurate purchase and account information;

• You are authorised to use the payment method you provide;

• Your order is an offer to purchase the products in your cart.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorised or illegal activity, or product unavailability.

All prices shown on the Site are subject to change without notice. Prices may vary due to promotions, discounts, taxes and shipping costs.

Payment is processed through third-party payment providers. We do not store full credit card details on our servers.

6. Shipping, delivery and risk

Shipping times and costs are displayed at checkout and may vary depending on your location and selected shipping method. Any delivery timeframes are estimates only and are not guaranteed.

Risk of loss or damage to the products passes to you upon delivery to the specified address, or upon collection where applicable.

You are responsible for providing a correct and complete shipping address. We are not liable for orders lost or delayed due to incorrect or incomplete address details provided by you.

7. Returns and exchanges

Our returns and exchanges are governed by our Shipping & Returns Policy, which forms part of these Terms.

Please refer to our Shipping & Returns Policy for details on eligibility, time frames, and the process for returning or exchanging items.

8. Third-party services and links

Certain content, products and services available via our Site may include materials from third parties.

Third-party links on this Site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party sites, and we do not warrant or have any liability for any third-party materials, websites, products or services.

Any use of third-party websites or services is at your own risk and subject to the terms and policies of those third parties.

9. User comments and submissions

If you send certain submissions (for example, feedback, reviews, contest entries) or without a request from us you send ideas, suggestions, proposals or other materials, you agree that we may, at any time and without restriction:

• Edit, copy, publish, distribute, translate and otherwise use in any medium any comments you forward to us.

We are under no obligation to:

• Maintain any comments in confidence;

• Pay compensation for any comments;

• Respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You are solely responsible for any comments you make and their accuracy.

10. Intellectual property

All content on this Site, including text, graphics, logos, images, product designs, icons and software, is the property of Cobow Scrubs or its content suppliers and is protected by intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Site, use of the Site, or access to the Site or any contact on the Site without our express written permission.

11. Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content:

• For any unlawful purpose;

• To solicit others to perform or participate in any unlawful acts;

• To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;

• To submit false or misleading information;

• To upload or transmit viruses or any other type of malicious code;

• To collect or track the personal information of others;

• To spam, phish, pretext, crawl or scrape;

• To interfere with or circumvent the security features of the Site or any related website.

We reserve the right to terminate your use of the Site for violating any of the prohibited uses.

12. Disclaimer of warranties

We do not guarantee, represent or warrant that your use of our Site will be uninterrupted, timely, secure or error-free.

You agree that your use of, or inability to use, the Site is at your own risk. The Site and all products and services delivered to you through the Site are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied.

13. Limitation of liability

To the maximum extent permitted by law, Cobow Scrubs, its directors, officers, employees, affiliates, agents, contractors, suppliers or service providers shall not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from:

• Your use of the Site or any products procured using the Site;

• Any errors or omissions in any content;

• Any loss or damage of any kind incurred as a result of the use of the Site or any content posted, transmitted or otherwise made available via the Site.

Nothing in these Terms is intended to exclude or limit any rights you may have under consumer protection laws that cannot be excluded or limited by contract.

14. Indemnification

You agree to indemnify, defend and hold harmless Cobow Scrubs and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees and interns, from any claim or demand, including reasonable legal fees, arising out of:

• Your breach of these Terms;

• Your violation of any law or the rights of a third party;

• Your use of the Site or products.

15. Governing law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

16. Changes to these Terms

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes on this page.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

17. Contact information

Questions about these Terms of Service should be sent to us at:

Cobow Scrubs
Email: support@cobowscrubs.com